A growing number of HR staff have felt physically threatened at work, according to new findings.
Pension provider MetLife found that 47 per cent of HR departments have seen an increase in the number of workplace disputes over the past two years, with stress named as a major factor.
In addition, 27 per cent of HR professionals said they have dealt with confrontations between employees, while the same number have had to intervene in a dispute between senior managers.
The CBI (Confederation of British Industry) said workplace disputes of all kinds cost UK businesses up to £33 billion per year.
In addition, the CBI claimed that up to 370 million working days are lost annually through workplace grievances.
Speaking about the findings, Tom Gaynor, employee benefits director at MetLife UK, said: “By adopting a range of relatively low-cost solutions, including conducting a stress audit, offering line managers support and resilience training, as well as making use of the range of health and wellness benefits on offer, organisations can help create a healthy working environment for staff to build their resilience and reduce incidences of stress occurring.”
A separate study by the Trades Union Congress found that one in eight employees have experienced violence of some form in the workplace.
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