Implementer / Application Installer & Trainer - Mitrefinch - Mitrefinch

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Implementer / Application Installer & Trainer

Career ico

Location: UK Wide Salary: Competitive

Role Purpose

An excellent opportunity has arisen within the Implementation Team for a talented and highly motivated IT professional to install, configure and train end-users on our market leading workforce management solutions at customer sites. We are seeking a candidate that can demonstrate the ability to blend technical knowledge of our products and third party products with a passion for delivering training and outstanding customer service.

Responsibilities

To be considered for this position, you must be able to demonstrate:

  • Must have at least 3 years’ experience in a software implementation and training role, ideally on the HR and workforce management environment
  • The ability to consult with customers to analyse their business requirements
  • The ability to create a statement of work document from the analysis
  • Experience in the delivery of customer focused software solutions
  • Experience of installing applications into a customer’s network infrastructure
  • Working knowledge of installing, configuring and uses of SQL Server
  • Working knowledge of installing and configuring IIS Server
  • Practical data manipulation skills
  • Experience in delivering technical training to a non-technical audience
  • A background in the technical support of remote customers
  • Willingness to travel as the role involves attendance at customer sites

Required & Desirable Skills

  • A logical and methodical approach to technical challenges
  • Ability to work under your own initiative
  • Strong documentation skills and attention to detail
  • Excellent inter-personal and written communication skills

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Implementer / Application Installer & Trainer Location: UK Wide Salary: Competitive

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