“We chose Mitrefinch TMS because our previous system was not performing according to our expectations. When looking for alternatives, we decided that Mitrefinch TMS was head and shoulders above the other systems available to us.”
VI Spring - Case Study
VI Spring, The UK’s premier manufacturer of luxury beds, uses Mitrefinch’s TMS Time & Attendance system for most of its 188-strong workforce, based at Plymouth.
Mitrefinch TMS enables users to monitor absences via a planner, or with standard or user-defined reports. The system also allows managers to plan future shifts, rotas and holidays. TMS can either be used alone or integrated with other Mitrefinch products to provide an individually tailored employee management solution. The information from the system can be exported to many different types of software, such as payroll and HR Management systems.
“We chose Mitrefinch TMS because our previous system was not performing according to our expectations. When looking for alternatives, we decided that Mitrefinch TMS was head and shoulders above the other systems available to us.
“We use the system on a daily basis to capture the production hours worked by our factory staff. Other daily tasks include absence monitoring and leave management. Weekly tasks for TMS include generating payroll information, which is then transferred to our payroll system.
I have found the reporting facility in TMS extremely helpful for generating meaningful management information. Most useful are the reports showing absence and the reasons for it, as well as the payroll and clockcard reports. We also make extensive use of the inbuilt Bradford Factor report.”
The Bradford factor is a method of scoring absences according to their estimated impact on an organisation. In general, most companies view large numbers of short, unplanned absences as having a larger impact on the company than a small number of longer, planned absences.
“Since installing Mitrefinch TMS, we have found an improvement in data capture and accessibility. The information is there in real time, and allows us to monitor compliance with major legislation. Staff have taken extremely well to the system.
“We did have an absence problem before TMS was installed. TMS has improved records and the visibility of leave, and other forms of absence. After installing TMS, and over a period of time, we have seen an improvement in levels of absenteeism. As well as TMS, we also use return to work interviews and refer to Bradford Factor points as part of an integrated, strategic approach to controlling absence levels at VI Spring.
“Another area which has been improved with the introduction of TMS is our payroll. We have found that transferring accurate hours data from TMS into our payroll system has streamlined the payroll process and replaced the work of 2 or 3 other systems.”