“The training received from Mitrefinch was excellent and I have found the service from the Technical Support Desk very friendly and helpful. I would most definitely recommend the systems to other companies.”

 

MEL Aviation LTD - Case Study

MEL Aviation Ltd in Sudbury, Suffolk, is involved in various areas of care and manufacturing of aerospace products. The company started out modestly in 1968 in the small village called Hatfield Heath. Today the company boasts a staff of 130 at its Sudbury site and operates 24 hours a day to ensure a fast turnaround of components and maximise use of workshop space.

Previously MEL Aviation managed its human resources department entirely manually. In addition to a manual clock card system, all records for holidays and absence were written down and stored in files. The company was also outsourcing its payroll services.

In March 2003, the company decided to install three Mitrefinch products, TMS, Flexipay Payroll and HR Manager.

John Bedford, financial controller at MEL Aviation, says: “Using three integrated systems has saved an enormous amount of company time in terms of inputting data. The flexibility of TMS ensures we can input shift changes and absence in advance and, therefore, considerably cut administration time on a daily basis.”

MEL Aviation has also brought payroll back in house and, with Mitrefinch’s Flexipay Payroll, has experienced greater accuracy of payrolls as well as improved attendance monitoring.

John says: “Bringing payroll back in house has saved us a great deal of money as we no longer need to pay fees to outsource it. It also gives us a greater degree of control over managing all aspects of payroll. All data is at hand instantly and the custom designed reports provide the information required for making informed management decisions.”

The customisation options of Mitrefinch’s HR Manager provide efficient solutions to HR administration task such as pay, job details, changes of address, monitoring of absenteeism. HR Manager also provides a vast range of relevant employee-based reports, which are also customisable to suit individual needs.

MEL Aviation has found the systems exceptionally user friendly and clear. John adds: “The training received from Mitrefinch was excellent and I have found the service from the Technical Support Desk very friendly and helpful. I would most definitely recommend the systems to other companies.”