Lufthansa Technik Landing Gear Services UK (LTLGS) - Case Study

The Mitrefinch Time Management System (TMS) has proved vital to Lufthansa Technik Landing Gear Services UK” (LTLGS), a leading aircraft parts and repair company based in Hayes, near Heathrow Airport. Hawker is a multinational enterprise, serving a diverse international customer base which includes commercial airlines, air cargo operators, domestic government agencies and aircraft parts manufacturers.

In 2008, the decision was made to install Mitrefinch's integrated time and attendance and access control system onsite, to combat persistent problems with unplanned absence, lateness and ‘Ghost clocking’. In addition, managers were bogged down with burdensome, paper-based employee administration.