Careers

Are you an innovative, forward-thinking go-getter who thrives on a challenge? Are you looking to carve out an exciting career in a fantastic multinational company with a great culture, appealing benefits and outstanding opportunities for personal and professional development?

Mitrefinch is always on the lookout for bright sparks at all career stages to join our growing team of top-notch professionals.

Check this space for the latest opportunities, fill in the contact form below or submit your CV to our HR department cv@mitrefinch.co.uk

 

Implementer / Application Installer & Trainer

Field Based UK Wide

 

Come and join the Implementation Team at Mitrefinch

Mitrefinch is a global technology company and market leader in workforce management and security solutions, offering our 4000 customers a range of time and attendance, HR and access control solutions. We are based in York and have ambitious growth plans.

An excellent opportunity has arisen within the Implementation Team for a talented and highly motivated IT professional to install, configure and train end-users on our market leading workforce management solutions at customer sites.

We are seeking a candidate that can demonstrate the ability to blend technical knowledge of our products and third party products with a passion for delivering training and outstanding customer service.

Further information about our product suit and customers is available www.mitrefinch.co.uk

This is predominantly a remote role and regular travel and overnight stays are a requirement.

Responsibilities:

To be considered for this position, you must be able to demonstrate: 

  • Must have at least 3 years’ experience in a software implementation and training role, ideally on the HR and workforce management environment
  • The ability to create a statement of work document from the analysis
  • A background in the technical support of remote customers
  • The ability to consult with customers to analyse their business requirements
  • Experience in the delivery of customer focused software solutions
  • Experience of installing applications into a customer’s network infrastructure
  • Working knowledge of installing, configuring and uses of SQL Server
  • Working knowledge of installing and configuring IIS Server
  • Practical data manipulation skills
  • Experience in delivering technical training to a non-technical audience
  • Willingness to travel as the role involves attendance at customer sites

 

Required and desirable skills: 

  •          A logical and methodical approach to technical challenges
  •          Ability to work under your own initiative
  •          Strong documentation skills and attention to detail
  •          Excellent inter-personal and written communication skills

 To apply please send your CV and covering letter to cv@mitrefinch.co.uk 

Telesales Executive

Pension scheme

Come and join the Sales Team at Mitrefinch

Mitrefinch is a global technology company and market leader in employee management and security solutions offering our customers a range of time and attendance software systems.  We currently have over 3000 customers worldwide, including some leading blue chip companies.

Due to continued growth we are currently recruiting for a talented and highly motivated Telesales Executive to join our sales team.

The role holder is responsible for sales growth within the UK mainland and North America.  To rebuild prospect relationships and then arrange for the area BDM to visit the prospect for a more detailed product demonstration.  Initialising corporate searches and introducing Mitrefinch, thereafter building a relationship with a target to setup a BDM demonstration.

The Telesales Executive will be expected to:

  • To achieve monthly targets as determined by the company, in a profitable, professional business way. 

  • To contact potential new prospects to inform them about our products, and to answer any questions along with arranging demonstrations and booking meetings for the relevant account managers,

  • To make contact with old leads on the database to re-establish there current needs and book demonstration.

  • To make outbound business calls to prospective corporate accounts and build relationships and direct prospects to the corporate team.

  • To provide an accurate detailed monthly report on new prospects and report back to supervisor on progress.

  • To ensure information on Sales Force.com is kept up to date and accurate, by ensuring all calls and emails are logged.

  • Maintain a high awareness and knowledge of the market place, including industry, competitors and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.

  • Maintain professional prospect liaison and ensure the ethics of Best Advice are followed at all times.

  • Act as an ambassador for Mitrefinch both in the external market and within internal stakeholders, demonstrating best in class sales behaviour and delivery of excellent customer experience results.

    *The above is not an exhaustive list but identifies the core functions of the role.

Required skills: 

  • Must have experience of telesales in a business to business marketplace, with a complex product and in a role that is primarily focused on winning new business.

  • Salesforce.com experience

  • Proven ability to develop and maintain an effective network of contacts and build relationships at all levels of the organisation internally and externally.

  • An influential and highly effective communicator (verbal/non-verbal/written).

  • Experience of working within a sales team

  • A team player able to work and support colleagues across the organisation.

  • A willingness to accept change and to maintain effectiveness in a changing environment with ability to ‘see the bigger picture’ 
  • Desire to exceed objectives and targets. 
  • Positive outlook when faced with challenges. 
  • A problem solver not a problem developer

Desired skills: 

  •          Industry knowledge 
  •          Knowledge of workforce management rules

To apply please send your CV and covering letter to cv@mitrefinch.co.uk 

Implementer / Application Installer & Trainer

Mitrefinch Software Installer & Trainer/ Product Implementer

Field Based - Canada

Come and join the Implementation Team at Mitrefinch

Mitrefinch is a global technology company and market leader in workforce management and security solutions, offering our 4000 customers a range of time and attendance, HR and access control solutions. We are based in York and have ambitious growth plans.

An excellent opportunity has arisen within the Implementation Team for a talented and highly motivated IT professional to install, configure and train end-users on our market leading workforce management solutions at customer sites.

We are seeking a candidate that can demonstrate the ability to blend technical knowledge of our products and third party products with a passion for delivering training and outstanding customer service.

Further information about our product suit and customers is available www.mitrefinch.com

This is predominantly a remote role and regular travel and overnight stays are a requirement.

Responsibilities:

To be considered for this position, you must be able to demonstrate: 

  •         Must have at least 3 years’ experience in a software implementation and training role, ideally on the HR and workforce management environment
  •         The ability to create a statement of work document from the analysis
  •         A background in the technical support of remote customersThe ability to consult with customers to analyse their business requirements
  •         Experience in the delivery of customer focused software solutions
  •         Experience of installing applications into a customer’s network infrastructure
  •         Working knowledge of installing, configuring and uses of SQL Server
  •         Working knowledge of installing and configuring IIS Server
  •         Practical data manipulation skills
  •         Experience in delivering technical training to a non-technical audience
  •         Willingness to travel as the role involves attendance at customer sites

 

Required and desirable skills:

 

  •          A logical and methodical approach to technical challenges
  •          Ability to work under your own initiative
  •          Strong documentation skills and attention to detail
  •          Excellent inter-personal and written communication skills

To apply please send your CV and covering letter to cv@mitrefinch.co.uk 

Business Development Manager – London

£35K - £40K base, £70k OTE uncapped

Fully expensed company car or car allowance

Pension scheme

Come and join the Sales Team at Mitrefinch

Mitrefinch is a global technology company and market leader in employee management and security solutions offering our customers a range of time and attendance software systems.  We currently have over 3000 customers worldwide, including some leading blue chip companies.

Due to continued growth we are currently recruiting for an additional talented and highly motivated Business Development Manager to join our sales team.

This role is responsible for acquisition activity within the 50 - 400 + employee segment of B2B.  The role will focus on growth activities within a defined territory and will generate leads and sell new products and services.

To be considered for this role you must be able to demonstrate:

  •          A proven track record of sales success within a new business function

Experience in sales of Time & Attendance, Payroll, Access control, Rostering systems

  •          The ability to understand complex technical and business concepts and communicate clearly to clients
  •          Excellent interpersonal skills
  •          Excellent client management skills

 

In return we can offer a good remuneration package and a supportive environment where you will be recognised and rewarded for performance.

To apply please send your CV and covering letter to cv@mitrefinch.co.uk 

Marketing Executive

Mitrefinch is a global technology company and market leader in employee management and security solutions offering our customers a range of time and attendance software systems. We currently have over 3,000 customers worldwide, including some of the leading brands and companies across the world.

We are currently recruiting an experienced Marketing Executive to join our growing business. Mitrefinch, based on the outskirts of York, are one of the leading global time and attendance software developers. Our continued growth in the industry and increasing market dominance, coupled with an existing customer base of over 3,000 clients in 25 countries globally, make it a very exciting time to be joining Mitrefinch. The business has huge plans for expansion moving forward both in the UK and Internationally.

We are looking for a confident Marketing Executive with the ability to specialise in SEO/SEM, managing all search engine optimization and digital marketing activities. The successful candidate will increase qualified visits / prospects to Mitrefinch through a variety of acquisition channels, whilst maintaining a healthy ROI and protecting the brand image.

The role holder will be predominantly responsible for managing lead generation activities to increase rankings on all major search networks.

The successful candidate will be expected to:

•Identify strategies, techniques and tactics to increase the number of visitors to the Mitrefinch websites.

•Ensure all marketing channels are working closely together to complement one another.

•Increase the number and quality of business leads coming to Mitrefinch.

•Manage effective PPC / Display / SEO campaigns to increase lead generation.

•Be able to recommend and make changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

 

Required skills:

•Full knowledge of all marketing channels, specialising specifically in digital.

•Hands on experience of implementing search engine optimisation techniques – be able to demonstrate proven areas of success.

•Working knowledge of HTML, CSS, and JavaScript developments and constraints.

•Experience in B2B lead generation

•Hands on experience of running a successful pay-per-click (PPC) campaign

•Solid understanding of display advertising marketing.

•In-depth experience of website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends).

•Up-to-date with the latest trends and best practices in SEO and SEM.

•Complete knowledge of SEO best practices – ensuring they are properly implemented across all Mitrefinch websites.

If you think you fit this description and want to come and work for a fast-moving forward thinking company, we would love to hear from you.

 

 

IT Support Engineer

Mitrefinch is a global technology company and market leader in employee management and security solutions offering our customers a range of time and attendance software systems. We currently have over 3,000 customers worldwide, including some of the leading brands and companies across the world.

Due to continued growth we require a 1st line Engineer for a challenging and exciting role. Further details on this role are as listed below

 

  • Installing, configuring and resolving the technical issues of the company’s laptop and desktop computer hardware, phones, all application software, systems, networks, printers and scanners.

  • Planning and undertaking scheduled maintenance upgrades on companies computers

  • Management of AD user accounts, email accounts and administration and security related issues

  • Management of the KACE system to ensure hardware inventory is up-to-date, system updates are running and valid on company systems

  • Direct support users to help in their use of company software, third party hosted software and to determine the nature of any problems they encounter. Ensuring support issues are correctly recorded, detailed and closed in sysaid

  • Repairing equipment and replacing parts in computers and networks

  • PAT Testing all computer equipment for electrical safety and ensuring records are maintained and accurate

  • Maintaining accurate records of software licences, ensuring users are not breaching security procedures or software licenses

  • Managing stocks of equipment, consumables and other supplies

  • Maintain an accurate inventory of mobile phones. Assist in the control, deployment, setup, security and support of user’s mobile devices including phones, iPads, tablets and watches. Ensure any non-standard applications are company approved and secure.

  • Assisting the IT Manager in the day to day maintenance and support of the IT infrastructure, servers and network and any other non-specified IT related tasks that the IT Manager may assign

  • Co-responsible for monitoring and integrity of companies backups

  • Undertaking special projects assigned by the IT Manager, being solely responsible for the quality, timely delivery, cost control and success of implementation

  • Providing occasional out-of-hours support in response to non-routine maintenance or failure events

  • Maintain the security of the company and network, assist in managing of data and ensure smooth running of server systems in cooperation with the IT Manager.

  • Assisting in ensuring the company and users comply with ISO and company security standards.

  • Maintain a safe and tidy office and server room environment. Ensure all work practices are conducted with health and safety in mind

  • Develop knowledge, understand and be able to configure and support the server environments, the SQL, Azure and other hosting platforms and in-house virtualisation infrastructures used by the company

 Required Skills:

  • Good technical and analytical skills

    Good Organisational skills

  • Strong Interpersonal and communication skills

  • Strong problem-solving skills

  • Patience and a consistently positive response

  • A meticulous and methodical nature

  • Attention to detail and the ability to work on own initiative to resolution

  • The ability to work well under pressure

  • Interest in technology and a desire for continual learning and improvement

 

To apply please send your CV and covering letter to cv@mitrefinch.co.uk 

 

Web Developer

Mitrefinch is a global technology company and market leader in employee management and security solutions offering our customers a range of time and attendance software systems. We currently have over 3,000 customers worldwide, including some of the leading brands and companies across the world.

Due to continued growth we require a Web Developer for a challenging and exciting role. Further details on this role are as listed below

Essential knowledge:-

  • Experience of Web development frameworks

  • Knowledge of HTML/HTML5/CSS/XML

  • Experience of Object Oriented design

  • Experience of MS SQL (T-SQL)

Advantageous knowledge:-

  • C# .Net or ASP.NET or .Net WebAPI

  • Microsoft powershell scripting

  • jQuery/JavaScript/PHP

Role details

Working within the IT Infrastructure department you will be responsible for developing web-browser based solutions in HTML, CSS, Javascript and PHP to enable deployment and creation of hosted server solutions.

Working on both development and design you will have excellent PHP skills (OO) with SQL connectivity (MS SQL) and design experience. SQL capability will be required to develop various scripts to enable configuration and setups within the companies pre-existing SQL application database.

Experience with HTML, CSS and JavaScript, with a knowledge of web services and PHP will be essential. 

You will enjoy working in a rapid development context with a great deal of technical independence and latitude.

 

 

 

 

 

Mitrefinch Ltd does not accept speculative CVs. We will only review CVs sent in application for an advertised post. Any unsolicited CVs received will be treated as the property of Mitrefinch Ltd and Terms & Conditions associated with the use of such CVs will be considered null and void.

To make it crystal clear: any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy – will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.

Submission of any unsolicited CVs to us by your company will be deemed evidence of full and unlimited acceptance by your company of these terms, and agreement by your company that these terms are the totality of any commercial or contractual relationship whatsoever between our companies in respect of the candidate(s) whose unsolicited CVs were thus sent.

 

 

 

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